The Land Transportation Office (LTO) is the government agency in charge of all land transportation in the Philippines. With a central office in Manila and field offices across all regions, it is responsible for inspecting and registering motor vehicles, issuing licenses and permits, enforcing transport laws, and adjudicating traffic cases.
Moreover, the LTO aims to helps ensure order and safety for all motorists, commuters, and pedestrians. When it comes to reporting a road accident, traffic violation, or other transport-related concerns, we can easily contact the LTO through its 24-hour hotline.

Get in Touch with LTO Hotline 24/7
To contact the LTO, you can call its 24-hour hotline or use the agency’s Citisend App.
LTO 24-Hour Hotline
The 24-hour LTO hotline is 1-342-586. Simply dial this number to reach the LTO any time of the day, any day of the week!
LTO Citisend App
Another way to get in touch with the LTO is through the Citisend mobile app. You can use this app to report traffic violations such as reckless driving, smoke belching, road rage, and more. You can also use it to file a complaint, get information, and access other services.
By using the Citisend mobile app to report road incidents and traffic violations in real time, you are able to help law enforcement agencies and other authorities to respond quickly and provide the necessary action and/or assistance.
The Citisend mobile app may be used to send reports and complaints, as well as related photos and videos, to the LTO Central Command Center (C3). It can be downloaded from Google Playstore.

“AksyON THE SPOT” Hotline
In May 2024, the LTO launched a new hotline for reporting transport-related online scams and traffic violations. The “AksyON THE SPOT” hotline was introduced amid the proliferation of online scams, including “phishing” by cybercriminals that pretend to be LTO and send fake traffic violations to unsuspecting motorists.
To report a transport-related online scam, as well as traffic violations and incidents such road rage, you send a text message to “AksyON THE SPOT” hotline number 09292920865.

Contact Information: LTO Central Office
If you need more information about LTO hotlines and other concerns, you can get in touch with the agency’s central office in Quezon City, whose contact details are given below. You may also go to the nearest LTO field office in your area.
Address: East Avenue, Diliman, Quezon City, 1100 Metro Manila
Telephone: (02) 8920 5869
Email: ltocdmpao@lto.gov.ph
Website: https://lto.gov.ph/
Google Map:
Final Thoughts
Reporting an accident, traffic violation, and other concerns is necessary to ensure the safety of all motorists, commuters, and pedestrians. By using the LTO 24-hour hotline and Citisend mobile app, or by texting the agency’s “AksyON THE SPOT” hotline, we can help relay information in real-time, enabling traffic officers, emergency workers, and other authorities to respond accordingly.
Speaking of accidents, it’s important for everyone to act appropriately when they encounter or witness an accident on the road. Check out this article to learn about how to deal with road crashes and accidents in the Philippines.